IDS CARGO

Contact

Get in touch

Commercial enquiries, siding projects and vehicle hire are handled directly — no call centre, no unnecessary rounds.

Transport inquiry

Request a transport

Fill in the basic parameters. The inquiry goes straight to our commercial team and we reply promptly.

Submitting opens your e-mail client with the inquiry prefilled.

Non-stop 24/7

Dispatching

+420 474 470 450 dispo@ids-cargo.cz

Continuous operation, 365 days a year

Headquarters

U Stanice 827/9, 400 03 Ústí nad Labem, Česká republika

trade@ids-cargo.cz +420 773 792 481

We reply on business days and handle enquiries promptly.

Registered office

Albertova 229/21, 779 00 Olomouc, Česká republika

Krajský soud v Ostravě, oddíl B, vložka 3372

Billing details

IČO
27820017
DIČ
CZ27820017
ID
7nmehj9
Non-stop 24/7

Dispatching

Live traffic control, incident handling and current train status — call us any time.

Continuous operation, 365 days a year

Phone lines

Dispatching e-mail

dispo@ids-cargo.cz

Whistleblowing

For whistleblowers

Under Act No. 171/2023 Coll. on the protection of whistleblowers we operate an internal reporting system (internal directive IDSC S-29). A report on possible unlawful conduct may be filed by anyone who performs or has performed work or a similar activity for the company.

Designated officer

Ing. Petr Kasal

oznameni@ids-cargo.cz+420 773 746 425

How to file a report

  1. 01

    In writing by e-mail to oznameni@ids-cargo.cz

  2. 02

    In writing by post to the headquarters in Ústí nad Labem marked DO NOT OPEN – TO THE DESIGNATED OFFICER

  3. 03

    Verbally on +420 773 746 425 during office hours 7:30–16:00

  4. 04

    In person by prior appointment

We confirm receipt within 7 days and inform you of the assessment within 30 days (up to 90 days in complex cases). The whistleblower's identity is protected and retaliation is prohibited.

External reporting system of the Ministry of Justice →

Contact

Management and specialist departments